Frequently Asked Questions
70jay FAQ — Answers to All Your Questions
From opening an account to withdrawing money to bKash — find detailed answers to all your questions about 70jay on this page.
70jay is a trusted online gaming platform for Bangladesh. Whether you are a new player or experienced — if you have any questions, look for answers in the sections below. We have provided clear information on account registration, deposits and withdrawals with bKash and Nagad, bonus terms, game rules and safe gaming. If you need further help, our 24/7 live chat support is always ready.
Account and Registration
To open an account at 70jay you need an active mobile number and an email address. You can create an account in just a few minutes by filling in your name, date of birth and password in the registration form. Please note that only people aged 21 and above can register. Each person may open only one account.
Account verification is carried out to ensure a safe environment on the 70jay platform. You will generally need to upload a clear photo of your national ID card or passport. Once verification is complete, you can use all features without any issues, including withdrawals. The process is straightforward and your data is kept fully secure.
Click the "Forgot your password?" option on the login page. Enter your registered email or mobile number and a reset link or OTP will be sent to you. Use it to set a new password. For any difficulties, 70jay's 24/7 live chat support is available for immediate help.
No, only one account can be operated per device or per identity at 70jay. Creating multiple accounts is a violation of our terms and conditions and may result in all associated accounts being suspended. This policy is strictly followed to maintain a fair gaming environment.
Identity verification is required to change your email or mobile number. Some information can be updated directly from your profile settings. For changes to important details, contact 70jay live chat support — the team is able to assist in English.
Deposits and Withdrawals
Deposits via bKash are generally instant — in most cases your balance updates within a few minutes. After making a payment, keep your transaction ID saved. If there is a delay due to network issues, contact 70jay support with your transaction ID.
The minimum deposit at 70jay is ৳200 and the minimum withdrawal is ৳500. These limits apply to all payment methods — bKash, Nagad, Rocket, Upay and bank transfer.
Withdrawal requests are usually processed within 15 minutes to 2 hours. Mobile banking methods such as Nagad, bKash and Rocket are processed faster. For bank transfers, the bank's own processing time may apply.
70jay itself does not charge any processing fee for deposits or withdrawals. However, bKash, Nagad or your bank may have their own transaction charges, which are determined by the respective payment service's own policy. Check the charge details in your mobile banking app before making a transaction.
Yes, you can deposit and withdraw at 70jay using both Rocket and Upay. bKash, Nagad and bank transfer are also supported. The minimum deposit is ৳200 and the minimum withdrawal is ৳500 for each method. You can see all active methods on the cashier page.
If your withdrawal has not arrived after more than 2 hours, contact 70jay's 24/7 live chat and provide your transaction ID or reference number. Our support team will review the matter quickly and provide a resolution. For bank transfers, the bank may take additional time on business days.
Games and Rules
Various betting options are available on Bangladesh Premier League (BPL) matches at 70jay — match winner, total runs, over/under, toss winner and more. Before placing a bet, carefully read the odds and rules displayed on the website. Some betting windows close after a match starts, so placing your bet on time is important.
Yes, 70jay is fully mobile-friendly. You can play all games directly from the browser on any Android or iOS smartphone. A complete experience is possible without downloading a separate app. Slots, live casino, fishing games and sports betting all run smoothly in a mobile browser.
RTP, or Return to Player, is a game's theoretical payout percentage — the mathematical probability of how much of the total amount wagered will be returned to players over the long term. It is not a guarantee of winning on each spin, but rather the overall calculation for the game. A higher RTP generally indicates more returns over the long term. To find out the RTP of a specific game, check the relevant game provider's documentation.
All games at 70jay use software from recognised game providers such as Pragmatic Play, JILI, PG Soft and Spribe, which use Random Number Generator (RNG) technology. This ensures that the outcome of every game is completely random and not predetermined. The platform operates on a fair play policy.
In live casino, a real dealer runs the game in front of a camera and you place bets online. Providers such as Evolution Gaming and Ezugi offer this service. Games including live roulette, blackjack and baccarat are available. A fast internet connection makes the experience even smoother.
Bonuses and Promotions
New members at 70jay can receive up to a 120% bonus up to ৳5,000 on their first deposit. For example, if you deposit ৳1,000 you will receive a ৳1,200 bonus. The bonus is added to your account automatically. To receive it, you need to make your first deposit in the qualifying amount after registration.
A wagering requirement indicates how many times the bonus amount must be bet in total before it can be withdrawn. The wagering requirement for 70jay's welcome bonus is 15 times. This means that if you receive a ৳1,200 bonus, it becomes withdrawable after completing ৳18,000 in total bets. See the terms and conditions page for detailed rules.
70jay's VIP program has three levels — Bronze, Silver and Gold. Levels are upgraded based on regular play and activity. Bronze offers up to 0.4% weekly cashback, Silver up to 0.8% and Gold up to 1.2%. Higher levels also include priority support and special offers.
Yes, 70jay regularly organises reload bonuses, cashback offers and special tournaments. Special sports promotions are available during IPL, T20 World Cup or BPL seasons. Keep an eye on the promotions page and turn on notifications in your account so you don't miss any offers.
Each bonus has a specific validity period that is stated at the time of bonus activation. If the wagering requirement is not met within the validity period, the bonus may be automatically cancelled. It is therefore important to read the bonus terms and validity carefully and stay active in time.
Security and Responsible Gaming
70jay uses SSL encryption technology to keep all data secure. Your personal information is not sold or transferred to any third party. Full details are available on our privacy policy page. As a safe and reliable platform, user protection is our highest priority.
70jay is strictly for those aged 21 and above only. Registration and play by minors is completely prohibited. This is ensured through an age verification process. We follow a strict policy to keep minors away from gambling.
Yes, 70jay offers responsible gaming tools. If you feel that gaming is going beyond your control, you can activate a temporary break or self-exclusion from your account settings. For further assistance with this, contact our support team or visit the responsible gaming page.
To ensure responsible gaming, 70jay gives players the option to set their own deposit or betting limits. To activate these limits, contact account settings or support. Playing within your own budget and playing for enjoyment — this is the core of healthy gaming.
70jay's support team provides assistance 7 days a week, 24 hours a day via live chat — in English. The email contact address is [email protected]. Support hours follow Bangladesh Standard Time (UTC+6) — meaning help is available at any time in Bangladesh.
If you feel that gambling is affecting your daily life or family, do not delay in seeking help. 70jay's responsible gaming page has a list of advice and resources. Our support team is also ready to help you with complete trust. Keep yourself and your family safe — play for entertainment, not addiction.
Still have questions? Contact support
Our support team is with you 24/7 — via live chat or email.
Email: [email protected] | Support hours: 24/7 (BST, UTC+6)